Shipping policy

At Puzzle Hee Puzzle, we are committed to ensuring your puzzles reach you in pristine condition and in a timely manner. Please read our shipping policy carefully to understand how your orders are processed, shipped, and delivered.

Processing Time:

• All orders are processed within 3-4 business days after the payment is confirmed.
• Orders placed on weekends or public holidays will be processed the following business day.

Delivery Times:

• Standard Shipping:
  • Domestic: 3-7 business days.
  • For International Shipping you can connect us over WhatsApp +91 7720811970

Shipping Costs:

• Domestic Shipping: We give FREE shipping PAN India.

Order Tracking:

• Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your order using the provided tracking number on our website or the respective courier's website.

Shipping Restrictions:

• Customers are responsible for providing accurate shipping information. Any additional charges incurred due to incorrect shipping details will be the customer's responsibility.

Shipping Insurance:

• All orders are shipped with insurance to protect against loss, theft, or damage during transit.
• If your order arrives damaged or if there are any discrepancies, please contact our customer support team within 48 hours of receiving your order for assistance.

Contact Us:

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at WhatsApp on +9177208 11970 or email on redilens@gmail.com.